# Key Terms — The “Can Do” Troubleshooting Mentality (STOP → THINK → CHECK → SEARCH → TRY → LEARN)

- Link: https://doss.academy/course-1-computer-literacy/unit-1-introduction-to-computer-literacy-troubleshooting/lesson-3-the-can-do-troubleshooting-mentality-stop-%e2%86%92-think-%e2%86%92-check-%e2%86%92-search-%e2%86%92-try-%e2%86%92-learn/key-terms/
- Published: 2026-10-18T12:24:30-04:00
- Author: matthew.leffler@jefferson.kyschools.us

Course 1: Computer Literacy / Unit 1: Introduction to Computer Literacy & Troubleshooting/
Lesson 3: The "Can Do" Troubleshooting Mentality (STOP → THINK → CHECK → SEARCH 
→ TRY → LEARN)

## Vocabulary focus

Troubleshooting, Protocol, Mentality, Freeze, Restart, Error Code, Search Query,
Process, Diagnostics, Workaround

## Build your glossary

For each term or concept, write an explanation in your own words and add an example
from this lesson. Check your explanation against the lesson resources.

  |  Term or concept |  My explanation |  Example |  
   |  ________________ |  ________________ |  ________________ |  
 |  ________________ |  ________________ |  ________________ |