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Student Handout — The “Can Do” Troubleshooting Mentality (STOP → THINK → CHECK → SEARCH → TRY → LEARN)

Course 1: Computer Literacy / Unit 1: Introduction to Computer Literacy & Troubleshooting / Lesson 3: The "Can Do" Troubleshooting Mentality (STOP → THINK → CHECK → SEARCH → TRY → LEARN)

6-Step Troubleshooting Protocol Graphic Organizer.

Name: ____________________ Date: ____________________

Explore and practice

Model common tech errors, collaborative flowchart creation, and independent simulated troubleshooting tasks.

Record your work

Describe what you tried, show your work or attach your artifact, and explain what your evidence demonstrates.

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Use the vocabulary

Troubleshooting, Protocol, Mentality, Freeze, Restart, Error Code, Search Query, Process, Diagnostics, Workaround

Use relevant terms above to explain one part of your work.

Check and reflect

  • I completed the assigned activity and recorded my work.
  • I used lesson vocabulary accurately.
  • I can explain one thing I learned and one question I still have.

Discuss and submit in Google Classroom

Use this site to read, watch, and get shared learning materials. Keep completed work, questions, and comments in your class on Google Classroom.

Open Google Classroom

Choose your class and the assignment named by your teacher.

KDE student outcomes

Unit-level context for this lesson · Course 110110

View aligned outcomes (2)
  • #1 Describe basic computer functions and use correct computer terminology.
  • #2 Use a course management system.

Alignment from Master Lesson Plans v3.5. These are instructional targets; completing a resource does not by itself establish mastery.